Prudential Retirement respects your privacy, and we are committed to protecting it. We provide this privacy statement to tell you how we do that.
You can browse our website without telling us any personal information. You also may be able to set your browser to reject cookies. If you do that, the website may be less functional for you. To learn more about cookies, please read About Cookies and Pixel Tags.
There are times when you may choose to give us personal information about you. For example, you may ask that a Prudential representative call you.
We collect Personal Information that you voluntarily give us and site visitorship and web analytics data on the website.
Web analytics provide non-personally identifiable statistical information about how visitors interact with our website and applications. Our mobile and social media applications may also collect non-personally identifiable demographic information (such as age, sex, and city/state location) about the users of each application. Prior to installation of any application, you will see a statement describing what information is collected from your use of that particular application.
We collect Personal Information that you give us, for example, to
- request a call from a Prudential representative
- register for a service on this website
- complete a survey
This information commonly includes your name, address, email address, telephone number, and, if applicable, your account number. Our website has security safeguards that are designed to protect the security of any personal information that you decide to give us via the Internet.
Site Visitorship Data is data about the way a website is used that is not associated with an individual's identity. We collect information about visitors to our web site for these reasons:
- to analyze how visitors use and navigate our site
- to evaluate consumer responses to our advertisements on other web sites
- to serve you Prudential advertisements when you visit the web sites of third parties
To learn more about how we collect information on third party web sites, please read The Prudential Internet Advertising Statement.
The kind of information we collect includes:
- the number of visitors to our site
- the pages visited on our site
- the features used
- how long a visitor stays
- the domain name of the site from which visitors connect to our site
Most Site Visitorship Data is collected using cookies or pixel tags. If you would like to learn about these technologies, understand why they can be useful to you, and learn how to adjust your preferences, please read About Cookies and Pixel Tags.
We use Personal Information collected on this website in several ways:
- to respond to your request for a call, referral, or quote
- to process transactions you request
- to tell you about products or services we offer
- to authenticate registered customers
We use Site Visitorship Data to develop, manage, and improve the website. Sometimes we add Site Visitorship to Personal Information from registered customers. We may use that information to:
- manage the website
- help resolve problems
- analyze use of the site
- tell you about products or services we offer
We may disclose information collected on this site to:
- the appropriate Prudential organization or franchise so it can respond to your request or tell you about a product or service it offers
- a Prudential agent or an independent insurance agent to provide you with a policy quotation or other information regarding insurance and financial service products.
- third parties as permitted or required by law, for example:
- vendors that provide service to us
- law enforcement authorities
From time to time, we may send you email about our products and services.
Children’s Privacy Online
This website is not directed toward children. We do not knowingly collect or post information from children under the age of thirteen. You can learn more about children’s privacy and the Children’s Online Privacy Protection Act (COPPA) at the Federal Trade Commission’s website at http://www.ftc.gov.
This policy is effective as of November 9, 2012. We reserve the right to change this statement. If we change it, we will post the current privacy statement on this page. Any changes to this statement will be effective as of the day they are posted.
It is important for us to know what visitors have to say about our website. To contact us with your questions or comments, please contact Prudential Retirement at 1-877-778-2100.
Prudential, the Prudential logo, and the Rock symbol are service marks of The Prudential Insurance Company of America, Newark, NJ, and its related entities, registered in many jurisdictions worldwide.
© 2012 Prudential Financial, Inc., Newark, NJ, USA. All rights reserved.
What Are Cookies and Pixel tags?
We collect visitor information by using cookies and pixel tags. A cookie is a small piece of information that a website can send to your browser and may then be stored on your computer's hard drive. It acts as an anonymous tag that identifies your computer, but not you personally. Cookies have the ability to store information about web pages viewed and the advertisements viewed or clicked. For registered customers, cookies can also save user information and screen preferences.
A pixel tag, also known as a clear GIF or web beacon, is an invisible tag placed on certain pages of our website but not on your computer. When you access these pages, pixel tags generate a generic notice of that visit. They usually work in conjunction with cookies, registering when a particular computer visits a particular page. If you turn off cookies the pixel tag will simply detect an anonymous website visit.
If you reject cookies, you may have difficulty navigating parts of our website, and you will need to enter identifying information each time you go to a password protected page.
Most Internet browsers give you several options to set your preferences regarding cookies. Each browser version works in a slightly different way, but you generally have the ability to accept all cookies, be notified before accepting a cookie, block or restrict cookies from certain sites, or reject all cookies.
You can follow these directions to set your preferences for cookies.
Internet Explorer 6.0
- Go to the "Tools" menu, click on "Internet Options."
- Click on the "Privacy" tab, then move the slider to level desired.
- Click "OK."
Internet Explorer 5.0
- Go to the "Tools" menu, click on "Internet Options," click on "Security," then click on "Custom Level."
- In the "Cookies" section, go to the section "Allow cookies that are stored on your machine" and select an option.
- Click "OK" and click "OK" again the next screen.
Mozilla Firefox 1.5
- Go to "Tools" in the menu bar, click on "Options," then click on "Privacy."
- In the "Cookies" section, adjust the settings as needed.
- Click "OK."
For information about other browsers, earlier versions of Mozilla Firefox or Microsoft Internet Explorer, or other options for managing cookies, please check with the manufacturer.
Prudential, the Prudential logo, and the Rock symbol are service marks of The Prudential Insurance Company of America, Newark, NJ, and its related entities, registered in many jurisdictions worldwide.© 2012 Prudential Financial, Inc., Newark, NJ, USA. All rights reserved.
Prudential arranges for advertisements with links to Prudential websites to be placed on third party web sites and web pages.
Prudential, the Prudential logo, and the Rock symbol are service marks of The Prudential Insurance Company of America, Newark, NJ, and its related entities, registered in many jurisdictions worldwide.© 2014 Prudential Financial, Inc., Newark, NJ, USA. All rights reserved.